Improving Hospital Revenue Cycles

A small rural hospital was having issues with their collection agency alienating patients, causing serious damage to public relations. Upon introducing a more harmonious collection process, gaps and shortfalls became apparent in even the most professional collection systems. Insurance claims went undiscovered (resulting in lost reimbursements), collection costs were exorbitant, and reporting was atrocious. Additionally, scoring software was often used, which is a secret software hurting hospitals.

One day, a few simple solutions became clear. The tools that followed resolved all these issues and provided hospital CFOs additional systems revealing opportunities for process improvements.

These systems and methods are now entering the market while awaiting patent approval.